March 10 - Loser of the Week - McNuggets McGone

This week’s LOSER OF THE WEEK is Latressa Goodman (her name did not pass spell check).

Latressa, 27, a Florida resident, gained international notoriety last week when she called 9-1-1, three times, after the local McDonalds ran out of Chicken McNuggets.

One could look at Latressa and determine that a void in McNugget production could be divine intervention. The lack of McNuggets meant that she should NOT eat McNuggets. It wasn’t an emergency.

The “L” on Latressa’s forehead is not for “Latressa”.

When I heard this story, I had to Grimace.

Ironically, I was faced with my own disgruntled McDonald’s customer. In 1979, while running the grill operations for the local McDonald’s in Zanesville, Ohio, a customer asked for “extra pickles” on his cheeseburger. Always one to take customer satisfaction personally, I added 44 pickles on top of the meat and under the cheese. (I didn’t want any of the pickles to fall off.)

Apparently stunned by his taste buds, the customer went into “Pickle Rage” and hopped over the counter and threw the special cheeseburger at my grill team. It didn’t take a call to 9-1-1 to subdue his rage, just a well-thrown frozen quarter pounder patty, or two.

The moral of the story is that dissatisfied McDonald’s customers should not take matters into their own hands, nor should they call 9-1-1. They should just take a deep breath, pick up the shattered pieces of their lives, and go on down the road to Wendy’s.

Here is a picture of that model McDonald’s employee from 1979.